A little help, when you need it
We’re here to help.
Questions about your account or a number that doesn’t look right? Tell us what happened and which screen you were using.
Email supportsupport@investbloom.app · English or Thai
Signing in
Use the email address connected to your account and request a fresh sign-in code. Check spam and junk folders if the message is missing. Never send us your password or sign-in code.
Correcting portfolio records
Open a holding to review its buys and sells. Use Correct entry for a mistake, or Record sell for an actual sale. Market values can differ between sources because of quote timing, exchange rates and incomplete records.
Dividends and goals
Dividend income estimates use available historical data. A monthly average is not a confirmed monthly payment. A holding with missing coverage is identified separately; it is not assumed to pay zero.
Exporting or deleting your account
Open Settings → Account to export your records or delete your account. Deletion requires a recent sign-in and confirmation. You can also contact support for help accessing these controls.
Apple subscriptions
Apple manages subscriptions purchased through your Apple account. Open iPhone Settings → your name → Subscriptions to manage or cancel them. Deleting Investbloom or your Investbloom account does not cancel an Apple subscription.
Reporting a problem
Include your device model, the app screen and what you expected to happen. If you attach a screenshot, hide balances or personal information you do not want to share. We will never ask you to transfer investment funds.